Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
modern decor
friendly staff
lack of market view
disappointing service
8.6/10
Great
Rooms
8.5
Location
9.8
Service
8.5
Dining
8.4
Guest reviews
8.6/10
based on 8 reviews
8.7
8.7/10 based on 935 reviews
Gary
United States,
February
2024
8.8/10
I had a wonderful stay at the hotel. The rooms were beautifully decorated with great attention to detail, offering a comfortable bed and pillows. Plenty of complimentary fruit was a nice touch. The bathroom was spacious, and the separate room for the toilet was convenient. However, the dining setup was a bit peculiar off the lobby.
Rooms
9.0
The rooms were beautiful and skillfully decorated, with plenty of complimentary fruit. The bed and pillows were very comfortable. The bathroom was nice, and having a separate room for the toilet was a good touch.
Service
9.0
The service was top-notch. The staff was polite, helpful, and accommodating. I even wanted to order a beer late at night, and they were excellent about it. The room service and other services offered were all great.
Location
10.0
The hotel's location was fantastic, right at Viktualienmarkt in Munich, only 2 minutes away from Marienplatz. Being in the center of Munich made it convenient for exploring the city's attractions. The hardwood floors and balcony added to the charm of the place.
Dining
8.0
The dining experience was enjoyable. I particularly liked the completely vegan section of the buffet, a refreshing option after indulging in meat-heavy meals around Munich. Being able to select my favorite bread and cold cuts was a nice personal touch.
Facilities
8.0
The hotel provided great facilities, including a lovely dining area, and more amenities for a comfortable stay. However, the arrangement off the lobby was a bit unusual.
A.
United States,
December
2023
8.0/10
I found the hotel to be a good choice for the price, offering comfort and elegance in a well-located setting near Viktualienmarkt in Munich. The room was good-sized with a nice bathroom, although the separate toilet setup was a bit unusual. The service was pleasant and professional, but access to the hotel was slightly difficult. The location was fantastic, just a stone's throw away from the market and within walking distance of all the city's attractions. The dining experience was nice, but the arrangement off the lobby felt a bit strange.
Rooms
8.0
The room was a good size and had a nice bathroom, although the separate toilet setup was a bit weird.
Service
8.0
The service was pleasant and professional.
Location
9.0
The location was great, right at Viktualienmarkt in Munich and just 2 minutes away from the Marienplatz.
Dining
7.0
The dining experience was nice, although the arrangement off the lobby felt strange.
Facilities
8.0
The facilities were satisfying.
John
United Kingdom,
November
2023
8.8/10
The hotel is centrally located in Munich, offering spacious and inviting rooms with a touch of Japanese influence. The friendly and helpful staff enhance the overall experience, but the dining options might be a bit pricey for some. The location is exceptional, providing easy access to popular sites and markets.
Rooms
9.0
The rooms are clean and spacious, boasting a unique Japanese-inspired design. The large bathroom with a rooftop view adds a special touch to the stay.
Service
9.0
The staff is incredibly friendly and accommodating, always wearing a smile and ready to assist, even late in the evening.
Location
10.0
The hotel's central location in Munich is perfect for exploring the city, with easy access to popular attractions and markets.
Dining
8.0
The dining experience offers a wide range of high-quality and interesting food options, although prices may be a bit on the higher side. The breakfast selection is varied and of excellent quality.
Facilities
8.0
The hotel provides a comfortable and welcoming ambiance, with amenities that cater to a pleasant stay in Munich.
Linda
United Kingdom,
October
2023
8.6/10
My stay at the hotel was simply delightful. The rooms were lovely, very spacious, and had lots of light, creating a cozy atmosphere. The attention to detail with a touch of Japanese influence made it feel like a boutique hotel. However, storage space was a bit limited for a longer stay. The service was amazing overall, with friendly and helpful staff. The location couldn't have been better, right across Viktualienmarkt and steps away from Marienplatz, perfect for exploring Munich. The dining experience was enjoyable, especially the vegan buffet options. The facilities were top-notch, enhancing my overall experience.
Rooms
9.0
The rooms were clean, spacious, and even better than expected, with a charming Japanese influence and plenty of natural light. The large bathroom with a rooftop view during showers was a unique touch.
Service
7.0
The staff went above and beyond to assist with recommendations, reservations, and checking hotel rates for our next destination. However, a negative experience occurred when I raised concerns about housekeeping.
Location
10.0
The hotel's location was unbeatable, right in front of Viktualienmarkt and a stone's throw from Marienplatz, offering easy access to shopping, historic sites, and transportation options.
Dining
8.0
I enjoyed the dining experience, especially the diverse vegan and a la carte options. However, the lack of 'European' style cuisine might not cater to all tastes.
Facilities
9.0
The hotel's facilities were excellent, providing everything needed for a comfortable stay.
Charles
United Kingdom,
September
2023
9.2/10
My stay at the hotel was an absolute delight. The room was incredibly clean and spacious, providing a cozy and modern atmosphere right in the heart of bustling Munich. The service was top-notch, with professional, friendly, and efficient staff. The location couldn't be better, just steps away from the vibrant Viktualienmarkt and Marienplatz. The dining experience was fantastic, offering a great variety of dishes. Overall, a wonderful stay with only minor room for improvement in the dining options.
Rooms
9.0
The room was very large, exceptionally clean, and modern, providing a comfortable and cozy ambiance.
Service
9.0
The service was impeccable, with staff being professional, extremely pleasant, and very helpful throughout my stay.
Location
10.0
The hotel's location is unbeatable, right in front of Viktualienmarkt and just a few steps away from Marienplatz.
Dining
9.0
The dining experience was simply amazing, offering a great variety of delicious dishes to enjoy.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable stay.
Lawrence
United States,
September
2023
8.8/10
I couldn't have asked for a better spot in Munich! The hotel is ideally located right in the heart of old Munich, steps away from all the sites. The rooms are spacious and bright, providing absolute comfort. While the service was exceptionally helpful and polite, the lack of 24-hour room servicing was a letdown.
Rooms
8.0
My room was spacious by European standards, offering absolute comfort.
Service
9.0
The service here was top-notch. The staff were polite, quick, and incredibly friendly throughout my stay.
Location
10.0
The location was exceptional, being right in the heart of old Munich just steps away from all the sites. Walking everywhere and transport were a breeze!
Dining
8.0
The dining experience was a delight with gourmet options and a nice vegan section at the buffet. It was a bit pricey, but the unique breakfast selections made it worth the cost.
Facilities
The facilities offered were great, making my stay even more enjoyable.
Alex
United Kingdom,
July
2023
9.2/10
I absolutely loved my stay at this hotel! The rooms were spacious, beautifully furnished, and quiet, making for a relaxing retreat. The service was top-notch with staff always ready to assist. The location was exceptional, right at Viktualienmarkt in Munich. The dining experience was simply amazing with a great variety and quality. The facilities were fantastic, ensuring a comfortable and enjoyable stay.
Rooms
9.0
The room was lovely and quiet, very spacious, and tastefully decorated.
Service
9.0
The staff were sophisticated, helpful, and knowledgeable, truly making this a gem of a hotel.
Location
10.0
The location is exceptional, close to the city center and right at Viktualienmarkt in Munich.
Dining
9.0
The dining experience was simply amazing, especially with the completely vegan section of the buffet every morning.
Facilities
9.0
The facilities were outstanding, offering everything I needed for a perfect stay.
modern decor
lack of market view
William
United Kingdom,
June
2023
8.6/10
The hotel offers tiny but cozy rooms with a balcony and a lovely view over Viktualienmarkt at a decent price. The service is very helpful, although sometimes staff appear busy. The location is superb, within walking distance of all city sights and great underground access. Dining is top-notch with a fantastic variety of high-quality options. Overall, a great value for the money.
Rooms
7.0
The room was small but well-designed, just enough space to move around the queen size bed. The separate toilet from the shower/basin was a bit odd.
Service
8.0
The staff was very helpful about parking and friendly, although sometimes preoccupied with tasks. The service offered is amazing.
Location
9.0
The hotel's location is fantastic, near the market and Marianplatz, with easy access to the old town and key landmarks.
Dining
10.0
The dining experience was simply amazing with a great variety of high-quality options. One of the best dining experiences I've had.
Facilities
9.0
The facilities were top-notch with everything needed for a comfortable stay.
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